Frequently Asked Questions

Plexus Labs is a browser-native platform that brings the entire computational drug-discovery stack into one place — a native 3D molecular studio, AI-driven workflows, and direct integration with leading open-source and commercial scientific tools, all accessible from a single interface.

No. Plexus Labs runs entirely in your web browser. There are no installers, version upgrades, or platform-specific dependencies to manage — you can access the platform instantly from any modern browser on any operating system.

Just a modern web browser and an account. There's no hardware to provision and no software to configure — once you sign in, the tools are ready to use.

It's a high-performance, browser-native environment for visualizing and editing molecular structures, with support for large complexes, low-latency trajectory streaming, and publication-grade rendering — kept in sync with your molecular spreadsheets.

Yes. Multiple team members can work in the same shared workspace simultaneously, with the 3D studio and molecular spreadsheets kept synchronized for everyone — whether you're reviewing results, brainstorming, or presenting.

No. Every tool is preconfigured and maintained for you, so there's no installation, dependency management, or version juggling. You can focus on research instead of infrastructure.

We support a growing catalog across four areas: descriptor calculators (e.g. RDKit, PaDEL, Mordred), docking engines (e.g. AutoDock, rDock, VinaGPU), AI/ML binding predictors (e.g. DiffDock, EquiBind, NeuralPLexer), and molecular dynamics suites (e.g. GROMACS, NAMD, LAMMPS). See the Interfaces page for the full list.

Yes. You can run multiple tools and versions side by side and compare their outputs within the same workspace, choosing the best tool for each specific task without any operational overhead.

Yes. We integrate leading open-source tools alongside commercial packages, all behind one unified interface — so you get the strengths of each without the integration headache.

Let us know through the contact page. We add new interfaces regularly and will work to bring the engines your research depends on onto the platform.

Plexus Labs is pay-as-you-go: you're billed for the compute and storage you actually use, with no large upfront investment or long-term commitment.

Yes. Our pricing page includes a resource calculator where you can estimate monthly costs based on CPU hours, GPU hours, and storage.

We offer plans suited to everyone from individual researchers to large teams and enterprises. Visit the pricing page for current options.

Our standard support hours are Monday through Friday, 9:00 AM to 6:00 PM India Standard Time (IST). Enterprise customers have access to 24/7 emergency support.

We aim to respond to all inquiries within 24 business hours. For urgent technical issues, enterprise customers receive priority response times.

Yes! We offer personalized demos of the platform. Get in touch through the contact page and let us know you're interested in a demo.

Absolutely. We can tailor our solutions to meet your specific research or organizational needs. Contact our team to discuss your requirements.

We take security seriously and protect your data and research with industry best practices. Enterprise customers can discuss additional compliance and security requirements with our team.